CASE STUDY

Gibbins Richards Lettings

A strong-performing Taunton-based lettings agency with over 550 managed properties, sold to The Property Centre with full support from Atomic Consultancy.

Business Name:
Gibbins Richards Lettings

Location:
Taunton, UK

Years in Business:
Est. 1992

Size of Business:
Over 550 managed properties

Services Offered:
Residential lettings and property management

Challenges & Goals of Selling the Estate Agency

Owner Marc Richards initially began the sales process with a different broker, who introduced a buyer but offered limited support. Unfortunately, the deal fell through, leaving Marc frustrated and uncertain about how to proceed.

Marc’s goal was clear: he wanted to find a serious buyer, ensure the transaction was handled professionally, and maintain continuity for his large portfolio of over 550 managed properties. Having already experienced the challenges of an unsupported deal, he needed expert guidance to navigate the process successfully.

Atomic Consultancy’s Approach

After being approached by Marc, Atomic Consultancy quickly stepped in to reassess the opportunity and relaunch the sale with renewed momentum. Using its extensive network and experience in the lettings space, Atomic found a new, qualified buyer, The Property Centre, a respected local independent agent, within just one month.

Atomic managed the entire transaction from start to finish, handling negotiations, facilitating communication, and proactively addressing issues to ensure the deal stayed on track. Their hands-on, supportive approach gave Marc the confidence and reassurance he needed throughout the process.

Key Takeaways

Large Taunton-based lettings portfolio with 550+ managed properties
The initial buyer withdrew due to a lack of broker support from a previous firm
Atomic Consultancy stepped in, found a new buyer within a month, and managed the entire process
Business acquired by The Property Centre, a local independent agency
Seller praised Atomic’s commitment, diligence, and hands-on support

Feedback

I stupidly selected a competitor of Atomic who found me a purchaser and left me alone to deal with a buyer who subsequently withdrew. I was reassured by Lucy and her team that a new buyer would be found and they did this within a month.

Marc Richards, Former Owner

Final Thoughts From Atomic

We were pleased to support Marc in turning around what had been a difficult and disappointing start to the sales process. Gibbins Richards Lettings had a strong portfolio and reputation, and it was important to ensure the sale was completed in a way that protected the value of the business and gave Marc peace of mind. We’re delighted to have helped deliver a successful outcome.

Lucy Noonan, Owner & Founder – Atomic Consultancy